We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to protect our legitimate interests, which outweigh others, in ensuring the proper presentation of our offering as part of a balancing of interests. All access data is processed only for the time necessary to achieve the above-mentioned purposes.

1.1 Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and data collected in forms provided on this website are processed on their servers. For questions about our service providers and the basis of our collaboration with them, please use the contact information provided in this privacy policy.

1.2 Content Delivery Network

To ensure faster loading times, we use a so-called Content Delivery Network ("CDN") for some offerings. Through this service, content such as large media files is delivered via regionally distributed servers of external CDN providers. Therefore, access data is processed on the providers' servers. Our service providers act on our behalf as part of commissioned processing.

2. Data Processing for Contract Fulfilment and Contact

2.1 Data Processing for Contract Fulfilment

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as we require this data to fulfill the contract or process your contact inquiry. Without this information, the order cannot be completed, or the inquiry cannot be sent. The specific data collected is evident from the respective input forms.

We use the data you provide to process the contract and handle your inquiries (including inquiries regarding and fulfillment of any existing warranty or performance issues as well as any statutory update obligations). Further information about data processing, particularly concerning data sharing with our service providers for order, payment, and shipping purposes, can be found in the subsequent sections of this privacy policy. After complete contract processing, your data will be restricted for further use and deleted after the expiration of any tax and commercial retention periods unless you have explicitly consented to further use of your data or we reserve the right to use the data for additional purposes that are legally permitted and of which we inform you in this statement.

2.2 Contact

In the context of customer communication, we collect personal data to process your inquiries when you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your contact inquiry. The specific data collected is evident from the respective input forms. After processing your inquiry, your data will be deleted unless you have explicitly consented to further use of your data or we reserve the right to use the data for additional purposes that are legally permitted and of which we inform you in this statement.

3. Data Processing for Shipping Purposes

To fulfil the contract, we pass on your data to the shipping service provider tasked with delivery, provided this is necessary for the delivery of ordered goods.

3.1 Data Sharing with Shipping Providers for Delivery Notification Purposes

If you have given us your explicit consent during or after your order, we will share your email address with the selected shipping provider so that they can contact you prior to delivery for notification or coordination purposes. Consent can be revoked at any time by contacting us via the method described in this privacy policy or directly with the shipping provider using the contact details below. After revocation, we will delete your data unless you have explicitly consented to further use of your data or we reserve the right to use the data for additional purposes that are legally permitted and of which we inform you in this statement.

4. Data Processing for Payment Purposes

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.

4.1 Data Processing for Transaction Execution

Depending on the selected payment method, we transfer the data necessary for the payment processing to our technical service providers, who act on our behalf, or to the assigned credit institutions or the selected payment service provider, as required for payment execution. This serves to fulfill the contract. In some cases, the payment service providers collect the necessary data themselves, e.g., on their own websites or via technical integration in the ordering process. In this regard, the privacy policy of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our collaboration with them, please use the contact information provided in this privacy policy.

4.2 Data Processing for Fraud Prevention and Payment Optimization

Where applicable, we provide our service providers with additional data, which they use in conjunction with the data required for payment processing as our processors for fraud prevention and to optimize our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in safeguarding against fraud or efficient payment management.

5. Advertising via Email

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to send you our email newsletter regularly based on your consent.

You can unsubscribe from the newsletter at any time by contacting us via the method described below or using the unsubscribe link provided in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have explicitly consented to further use of your data or we reserve the right to use the data for additional purposes that are legally permitted and of which we inform you in this statement.

6. Contact and Your Rights

6.1 Your Rights

As a data subject, you have the following rights:

The right to request information about the personal data we process about you to the extent specified therein;
The right to request immediate correction of inaccurate or incomplete personal data stored by us;
The right to request the deletion of your personal data stored with us, unless further processing is necessary:
- To exercise the right to freedom of expression and information;
- To comply with a legal obligation;
- For reasons of public interest, or
- To establish, exercise, or defend legal claims;
The right to restrict the processing of your personal data under certain conditions;
The right to receive your personal data provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;
The right to file a complaint with a supervisory authority.

6.2 Contact

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of consents or objection to specific data uses, please contact us directly using the contact details provided in our legal notice.

Privacy Policy